MK Telecommunications is committed to providing high-quality digital services and products to all customers. However, if for any reason a customer is dissatisfied with our service or product, the following refund policy will apply.
1. Eligible Circumstances for Refund:
A customer may request a refund in the following cases:
- If the service or digital product is not delivered after payment.
- If the service or product was not provided as promised.
- If an incorrect amount was deducted due to a technical error or system fault.
2. Ineligible Circumstances for Refund:
A refund will not be issued in the following cases:
- If the digital product (e.g., eBook, software, or course) has already been downloaded or accessed.
- If the service or course has been used.
- If dissatisfaction arises due to personal preference or customer error.
3. Refund Process:
- The customer must send an email to support@mktelecommunications.com or mktelecommunications@gmail.com.
- The email must include the payment receipt, date, and reason for the refund request.
- After verification, eligible refunds will be processed within 5 to 7 working days through the same payment method (Razorpay, UPI, or Bank Transfer).
4. Important Note:
- MK Telecommunications reserves the right to approve or reject any refund request.
- This policy applies only to transactions made through MK Telecommunications’ official websites and authorized platforms.
Contact:
MK Telecommunications
📧 Email: support@mktelecommunications.com | mktelecommunications@gmail.com
📞 Phone: 9817975179
🌐 Website: www.mktelecommunications.com